Terms & Policies

Review our terms, policies, and legal documents that govern the use of Hotflix.

Core Policies

Essential terms that govern our service

Your agreement with Hotflix

How we handle your personal information

Subscription and payment refund terms

Rules and guidelines for platform content

Content that is not allowed on our platform

How and when content may be removed

Our approach to moderating platform content

Content review processes and procedures

Legal requirements and compliance policies

How to file complaints and our response process

Federal record-keeping exemption notice

Strict policies regarding minors

Anti-money laundering and fraud prevention

Zero-tolerance trafficking prevention policy

Contact our support team for assistance

We typically respond within 24 hours

support@hotflix.com